Mark Banks
Amy's Ice Cream
Education Director and Operation Manager
Mark Banks is one of the founders and Educational Director of Amy’s EDU, a branch of Amy’s Ice Creams dedicated to igniting bright minds, promoting clear and confident communication between the front line and executives and developing a leadership mentality.
Mark Banks, Education Director and Operation Manager for Amy’s Ice Creams, has been a member of the Executive Leadership team for nine years. Mark has designed and created an internal education program that teaches the value of entrepreneurship and makes the once elite terms of “Business” accessible to everyone. He has created classes in Open Book Management, customer service, product knowledge and leadership development. He serves as a coach and mentor for 15 units overseeing 200 employees. With annual sales approaching $10 million it takes a lot of ice cream to keep the lights on. As such, Mark teaches employees that finance is sweet and essential. His favorite ice cream flavor is Butter Brick.
Mark is a professional speech and debate coach with extensive teaching experience at George Mason University and The University of Texas at Austin to name a few, and has many accolades to show for his public speaking experience of over 20 years.